Privacy policy.

Privacy & Confidentiality

Your privacy is important to us. This page explains how your health information may be used and shared, and your rights under the Health Insurance Portability and Accountability Act (HIPAA).

How Your Information Is Used

During your visit or related services, I may collect information about you. This is called Protected Health Information (PHI).

With your consent, I may use or share the minimum necessary information for:

Treatment

  • Coordinating care with other healthcare providers

  • Ordering tests or making referrals

  • Prescribing medications or communicating with pharmacies

  • Arranging hospitalization or additional care if needed

Payment

  • Submitting claims to insurance companies

  • Obtaining authorization for services

  • Billing and collection activities, when applicable

Healthcare Operations

  • Practice administration and quality improvement

I do not use or disclose patient information for marketing purposes.

Appointment reminders may be sent by voicemail, text, or email unless you request otherwise.

Telehealth & Electronic Communication

If you participate in telehealth services, your information may be stored or transmitted electronically. Reasonable safeguards are used to protect your privacy, but electronic communication (such as video sessions or email) may involve some risk. You may request alternative communication methods at any time.

When Disclosure Is Required by Law

In certain situations, I am legally required or permitted to share PHI without your authorization, including:

  • With the U.S. Department of Health and Human Services for compliance reviews

  • With state or local agencies in cases of suspected child or elder abuse, neglect, or domestic violence

  • For public health purposes (such as reporting certain infectious diseases)

  • With the Food and Drug Administration regarding adverse events or product recalls

  • In legal proceedings if your mental health condition is directly at issue

  • If I believe there is an imminent risk of harm to you or others, information may be shared to help prevent injury

Outside of these situations, your information is shared only with your written authorization, which you may revoke in writing at any time (with limited exceptions).

Your Rights

You have the right to:

  • Request confidential communication (for example, preferred phone number or email)

  • Inspect and receive copies of your health records

    • Certain records are excluded, such as psychotherapy notes or information that could cause serious harm if released

  • Request corrections or amendments to your records

  • Receive an accounting of certain disclosures

  • Request restrictions on how your information is used or shared

    • I am not required to agree to all restrictions, and services may be declined if agreement is not possible

Reasonable fees may apply for copies or record summaries.

My Responsibilities

I am required by law to:

  • Protect the privacy of your health information

  • Provide this notice of privacy practices

  • Follow the terms of the notice currently in effect

This notice may be updated as privacy practices change. The current version will always be available on this website and upon request.

Questions or Complaints

If you believe your privacy rights have been violated, you may file a written complaint with me or with the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.

Contact information is listed below.

Renew Wellness & Behavioral Health

8392 Six Forks Road, STE 203, Raleigh, NC 27615